<aside> 👋 Hi there! I am a creative individual, full of passion and committed to my work. I've been in the IT industry for 4 years, starting my journey as an IT Support Intern and later working as a Freelance Website Developer. My current skill set is mainly focused on IT Support and Management in small to medium-sized organizations. I have a deep passion for technology, non-governmental organizations, and contemporary art. In my leisure time, I enjoy playing video games, participating in social/probono activities, exploring different cities, running, and practicing yoga.

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Contact

📧 [email protected]

📱 +48 500 705 140

🔗 linkedin.com/in/asendyka

⌨️ Professional Experience

Configuration Analyst I

AON (formally: AON Sp. z o.o.), Krakow, Poland – (January 2024 – Present)

• Configuring the flexible benefit platforms in line with client expectations.
• Resolving issues and risks to ensure that the platform is working correctly.
• Taking ownership to eliminate defects that arise from user acceptance testing.
• Supporting system releases by helping to test new platforms.

Deskside Technician I

Stefanini Group (formally: Stefanini Poland Sp. z o.o.), Krakow, Poland – (June 2023 – December 2023)

• Face to Face IT support of users.
• Hardware installation, movement and de-installation.
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.).
• Maintain, analyse and solve end user computing problems both hardware and software.
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment.
• Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's.
• Software, patches and updates installation using Intune.

IT Service Manager

JCC Krakow (formally: JEWISH COMMUNITY CENTRE), Krakow, Poland - (March 2022 – May 2023)

• First line of IT support.